“Stephen (& ETM) have been absolutely instrumental in uplifting our large project delivery team of over 500 people in our new ways of working. Most importantly, he has navigated our VUCA environment to identify the key learning areas that will help our teams to focus on the great outcomes that these agile
New Ways of Working | Enterprise Project Delivery – National Australia Bank Limited For me, the course paid for itself in my next week at work and continues to reap dividends, I heartily recommend this course to all decision makers, not just project managers, as a great course to improve the quality of thought at work, and frankly, in one’s personal life.
General Manager Media Delivery Telstra
‘Our entire leadership team participated in a two-day workshop run by ETM Management and it has greatly helped us to completely transform the way we approach, manage and discharge projects. We will never look at project management in the same way again.’
CEO and Founder – MRWED
“We engaged ETM Management Training with a view to lifting the level of project management discipline in key areas of our business. We found the training to be well structured and carefully tailored to our requirements, including well researched case studies. The training delivery was excellent, with very positive feedback
Executive General Manager – Wilson Security
“Program Management Office (PMO) plays a crucial role in actively guiding and supporting the implementation of key strategic initiatives in an organisation. At Warrnambool Cheese and Butter, the PMO was established in January 2013 with the aim of providing governance for large cross-functional growth initiatives for the busi
General Manager ICT & PMOStephen Dowling of ETM Management Training has worked with NAB for several years now providing an engaging and professional introductory Project Management course. His course gets great reviews from our participants and he is known here as a “best of breed” PM trainer.
Manager – PM Capability – NABDo you want to set yourself up for project success Contact Us Now
Creative Problem Solving Course
A new best of breed short course in Creative Problem Solving.
COURSE OVERVIEW
This course aims to provide participants with a simple and practical short course in creative problem solving.
It has been designed to provide participants with some well proven and extremely useful tools & techniques, which we believe can have a big impact.
At ETM our focus is always to keep things simple, practical, flexible and fun. All courses are facilitated by highly experienced practitioners who encourage open discussions to enable all participants to see how to apply the tools and techniques to their own individual workplaces.
Our primary goal is to ensure participants walk away from this short course with a full understanding of the tools & techniques used, and can confidently seek to apply these into the workplace, immediately following the course.
Course Content
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Defining the problem
- Importance of language
- Tools & Techniques
- WAPI
- Problem solving framework
- Getting creative
- Tools & Techniques
- Brainstorming
- Mind mapping
- Now, where and how
- Pareto
- Fishbone
- 5 Why’s
- Force field analysis
- 6 Hats
- Nominal group technique
- Decision matrices
- A3 Thinking
- Team analysis
- Team presentation
- Review
- Feedback
- Commitment to change
Please be advised all participants will be provided with a detailed course workbook and copies of electronic templates.
Learning Outcomes
Our expectation will be that ALL participants will:
- Understand the importance of defining the problem correctly.
- Have a step by step process to tackle any problem or issue.
- Be inspired as to their own ‘individual’ potential to solve problems.
- Have a toolbox of creative problem solving tools to draw on to help solve any problem or issue.
- Gain the confidence to apply these new skills & tools.
Duration?
1 day.
Who Should Attend?
This course is recommended for anyone who wants to improve their ability to solve problems and apply creativity in developing solutions. Participants can include executive level managers, team leaders, analysts and anyone whose role involves problem solving.
Cost?
$440 (including GST).
Corporate Delivery?
Prices are available on request. Please contact the ETM team at: corporate@etmmanagement.com.au or call on +61 3 9556 1407.
Our short course training programs are designed to provide participants with a fast and simplified view of complex topics.
We focus on what you need to know and how you apply it in the real world.
Our primary goal is to ensure participants walk away from our short courses with a full understanding of the important principles and can confidently apply these to practice.
