Leadership Development Programs

Development Leaders For The 21st Century



Supported by our consulting network partner Mindshop International we can provide customised business leader development programs that are relevant and practical to lead teams in today’s ever changing VUCA environment


Today’s market environment places a premium on speed, flexibility, and the ability to lead in uncertain situations. At the same time, the flattening of organizations has created an explosion in demand for leadership skills at every level.

How important is it for you to retain your top talent?

According to the research (Global Human Capital Trends 2014), employee development is one of the biggest drivers of retention and engagement.

So what makes our programs so different?


Our Philosophy

CUSTOM PROGRAMS based on business priorities (70:20:10 Learning Model).
Teach a SIMPLE & PRACTICAL toolkit
Use a ‘Learning By DOING’ Approach
Focus on CRITICAL areas

Our Approach

Collaborative business PARTNERSHIPS
TOP CLASS facilitators & coaches
BLENDED delivery model
JUST IN TIME learning
Apply learning to REAL situations
Use technology to get ACCOUNTABILITY and LEVERAGE
BASELINE & continuous measurement of program performance


We build our custom BLENDED programs around 5 key Areas. The level of emphasis on each area will depend on the needs of your business, your people and the outcomes you expect from the Leadership program


The topics which can be covered are as follows. The sequence and priority will be driven by the needs of our clients.To educate the leaders we will focus on solving the important business issues at hand. Participants will ‘learn by doing’!


Below are a few case studies of similar programs where Mindshop tools & technology have been applied

Fidelity Worldwide Investments

“The program to date has achieved a return of over 20:1”

Fidelity Worldwide Investment (FWI) is the non-US operation of Fidelity Investments which employs close to 40,000 people world-wide.  FWI has operations in 23 countries and employs 4,000 people. In 2010 FWI in Hong Kong decided to formalize their continuous improvement (CI) program by engaging Mindshop to train and coach the Fidelity key executives in the Mindshop CI tools and processes. In 2012 the program was expanded to include Japan with a total of 15 senior Fidelity personnel licensed to use the Mindshop intellectual property. The program to date has achieved a return on investment of over 20:1.  After two years 16 cross functional CI initiatives involving 75% of employees had been completed. Many internal project teams have also used the CI structure to improve their service delivery.

The FWI program is headed by the Fidelity Investments Chief Operating Officer, Carl McGann. Carl, a seven year veteran of Fidelity, has embraced the CI program and is a “hands-on” practitioner of the tools. “While the ROI is an essential outcome, the soft benefits should not be overlooked” McGann said, “motivation, morale, even recruitment and retention of our best people, have been positively impacted by the Mindshop program”. “What I like best is that it is a Fidelity program “powered by Mindshop”, not the other way around” McGann said. When asked where the program is heading in the coming years McGann commented, “the level of sophistication, strategic thinking and capability of our team keeps improving, so I am confident that our continuous improvement skills will become our competitive advantage”.

When asked what had enabled the program to thrive at Fidelity, McGann included, management support, 24/7 access to the Mindshop online resources, and coaching support for his executives, as the key factors.  Fidelity has been a successful user of the Mindshop Business Leader program and a good example to other corporates as to how to compete in the difficult times of 2012 and beyond.

ABN Group


“250+ participants in the program across 10 different groups”

Building over 3000 homes a year across the country, ABN has constructed more than 44,000 homes in total since it was established in 1978.Ranked 2nd in the Housing Industry Association’s 2009-2010 Housing Top 100 list, and 46th in the 2010 Business Review Weekly list of the top 500 private companies, the ABN Group has established itself as an industry heavyweight.

Mindshop supported an internal development program run by Mindshop Facilitator, Rod Willers from October 2009 to February 2014. The program peaked at over 300+ participants across 10 different groups who receive quarterly business development training, 24/7 access to a wealth of online resources and regular coaching support between each meeting.

Across Horticulture Leadership Training

The Horticulture – The Next Generation Business Leader Development program provides a mechanism to improve the ability of growers and other industry members to lead, guide, and provide strategic direction for the industry. The project was developed around the need to ensure the long term viability of Australian horticulture, which is partially dependent upon the availability of quality leadership at both industry wide and individual business levels.

Mindshop has supported this program since 2012 which is run by Mindshop Facilitator, Russell Cummings. To date, the programme has engaged intensively with 95 Industry Leaders over 3 separate 6-10 month programs using combination of face to face workshops, individual coaching, webinars and online support. Feedback from the programs have been extremely positive with many participants expressive a strong desire to take a more practice role in industry leadership. The initial 2012 program was rated by 85% of participants for the value received as 9/10 or better – an excellent result.

Contact us today on +61-437-354089 or Email: info@etmmanagement.com.au to discuss how we can develop a suitable action oriented program to meet the leadership development needs of your team. Can you afford not to?

Do you want to set yourself up for project success Contact Us Now